At ECI Management, we are the pioneers in our industry, dedicated to delivering exceptional results for our exclusive clientele.
Our clients recognize the pivotal role of sales and customer service in fueling their growth and expansion strategies.
We form unwavering partnerships with our clients, aligning with their business objectives to drive customer acquisition and retention.
As an Entry Level Sales Associate, you will serve as the primary point of contact for prospective customers, offering expert guidance on the products and services offered on behalf of our clients.
Your role as an Entry Level Sales Representative is instrumental in providing customers with a white-glove experience that fosters lasting relationships, resolves issues promptly, and elevates trust and satisfaction in our client's offerings.
What truly sets us apart as industry leaders is our genuine care for customers, which ultimately spurs consumer engagement and boosts spending.
Daily Responsibilities of an Entry Level Sales Associate:
* Thoroughly prepare for customer inquiries and focus on closing sales by staying up-to-date with our client's products, services, and the latest promotional offerings
* Tailor your interactions to each customer's unique requirements, offering in-depth product knowledge
* Take full ownership of customer issues and see them through to resolution
* Ensure customers fully understand the solution and offer additional education when needed
* Collaborate effectively with individuals and teams to ensure customer success and contribute to the company's growth
* Work closely with the Customer Outreach Manager to set clear goals and mission-focused strategies
* Assist in the development and enhancement of customer support procedures, company policies, and overall standards
* Maintain accurate sales and customer service records, providing this data daily to the Customer Care Manager
* Stay ahead of industry developments to apply best practices and continually improve in all areas
Desired Knowledge, Skills & Abilities for an Entry Level Sales Associate:
* Profound knowledge of our client's product offerings, promotions, and our company's sales tactics and services
* Outstanding customer service skills that consistently enhance customer satisfaction
* Exhibit effective interpersonal skills and sensitivity in interactions, with excellent verbal and written communication abilities
* Adaptability to work independently or collaboratively depending on the client and the product offerings
* Ideally, possess at least one year of prior customer service experience to immediately contribute to the firm's success
Job Type: Full-time
Pay: $700.
00 - $1,100.
00 per week
Benefits:
* Dental insurance
* Health insurance
* Paid training
* Vision insurance
Experience level:
* 1 year
* 2 years
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
* Office
Work Location: In person