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Medical Administrative Assistant

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Posted : Friday, June 28, 2024 10:23 PM

Where New Paths Begin *OhioGuidestone is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year.
We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment.
As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future.
* OhioGuidestone is currently seeking an energetic, detail oriented, and customer-centric individual to fill a full-time position as a Medical Administrative Assistant.
You will provide exceptional client service, manage, and update basic client information, answer phone calls, scheduling appointments, and other administrative tasks as needed.
Schedule will be as follows: M-F 8 am to 4pm.
M/F in Defiance, OH.
T, W, TH in Bryan, OH.
SUMMARY The Administrative Assistant works under the supervision of the Client Care Supervisor and is responsible for ensuring that clients are welcomed in a professional and friendly manner while treating the clients with respect and dignity during all interactions.
*Essential Functions: * * Greet and check-in patients, ensuring a positive and welcoming experience * Schedule appointments and manage the appointment calendar, including appointment reminders * Answer phone calls via multi-line phone system and respond to inquiries in a professional and timely manner * Maintain patient records and ensure accuracy and confidentiality in accordance with agency policy and state and federal guidelines * Assist with insurance verification and billing processes including application of client payments.
* Effectively explain OhioGuidestone programs and services and coordinate referrals to other healthcare providers as needed * Manage front desk operations, including handling incoming and outgoing mail, equipment, supplies, cleanliness and organization of waiting area.
* Perform general administrative tasks such as filing, faxing, and scanning documents *Education & Experience*: * High School Diploma or GED; Associate degree in related field preferred * 2+ years’ experience working in healthcare or other medical office or reception with demonstrated understanding of HIPAA, PHI (Protected Health Information), and electronic health records * Experience with written and verbal communication in a healthcare setting preferred * Experience working with Microsoft products including Outlook, Word, and Excel, and Microsoft Teams * Ability to type approximately 40 WPM, alpha and numeric, with accuracy in data entry and record keeping.
At OhioGuidestone we care about the health and safety of our employees.
OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment.
We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made (some position differences apply).
Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.
Committed to creating a more diverse community, we encourage candidates from historically underrepresented groups to apply.
EEO/M/F/H/V Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Continuing education credits * Dental insurance * Dependent health insurance coverage * Employee assistance program * Flexible spending account * Free parking * Health insurance * Health savings account * Life insurance * Loan forgiveness * Opportunities for advancement * Paid orientation * Paid sick time * Paid time off * Paid training * Referral program * Retirement plan * Vision insurance Healthcare setting: * Clinic * Outpatient Medical specialties: * Addiction Medicine * Psychiatry Schedule: * 8 hour shift * Day shift * Monday to Friday * No nights * No weekends Application Question(s): * This position will float between Bryan and Defiance, OH.
I understand and would like to move forward.
(Yes or No) * What is your current pay expectation? Education: * High school or equivalent (Required) Experience: * Medical office: 1 year (Required) Work Location: In person

• Phone : NA

• Location : Ney, OH

• Post ID: 9125110758


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